1ixbet FAQ — Answers to All Your Questions

No. Under 1ixbet's policy, each person is allowed only one account. Opening multiple accounts may result in them being closed and your balance forfeited. One account is all you need — every feature and benefit in one place.

First, make sure you're entering the correct mobile number or email and password. If you've forgotten your password, On the login page Use the "Forgot Password?" link. If you're still having trouble, reach out via live chat or email us at support@1ixbet.com.

Go to Account Settings and select the "KYC Verification" option, then upload a photo of your National ID or passport. Once verified, your withdrawal limit will increase and your account will be fully secured. Verification typically takes 1–2 business days.

Yes. You can temporarily suspend your account (Self-Exclusion) or close it permanently by contacting our support team. Make sure to withdraw your balance before closing. This option is always available as part of our responsible gaming commitment.

Bet on cricket, football, kabaddi, tennis, basketball, hockey, and 40+ other sports. You can also place bets on international and local league matches, live events, and virtual sports. On the Sports page View the full list.

The minimum bet starts at just ৳10. Maximum bet limits vary by event and market. Higher limits are available for VIP members. For more details, Bet Page View.

Live betting lets you place bets in real-time while a match is in progress. Odds shift as the game unfolds, and you can enter or exit a bet at any point. It's more thrilling than pre-match betting because you can read the game before making your call.

Winnings are credited to your wallet automatically as soon as a match or event concludes. Funds typically arrive within minutes of the result being confirmed, after which you can withdraw at any time.

Our On the betting tips page Get expert analysis and tips. Predictions for upcoming cricket, football, and other matches are updated regularly. Remember — betting carries risk, so play responsibly.

You can easily deposit via bKash, Nagad, Rocket, or bank transfer. The minimum deposit amount is BDT 200. Funds are added to your wallet almost instantly.

bKash and Nagad transfers typically arrive within 5–30 minutes. Bank transfers may take 1–3 business days. Processing time may be longer if KYC verification is incomplete. First-time withdrawals may require additional verification.

The minimum withdrawal is ৳500. The maximum withdrawal limit depends on your account's KYC level. Fully verified accounts have a significantly higher withdrawal limit.

1ixbet does not charge any fees of its own for deposits or withdrawals. However, your mobile banking provider (bKash, Nagad) may apply their standard service charges as per their own policies.

Registration Complete your registration and make your first deposit to claim your welcome bonus. The bonus amount and conditions are detailed on the offers page. Wagering requirements must be met to use the bonus.

No, bonus funds cannot be withdrawn directly. You must first meet the specified wagering requirements (e.g., bet the bonus amount 5x) before withdrawal becomes available. Once the conditions are met, any winnings from the bonus can be fully withdrawn.

Yes, regular players enjoy daily cashback, weekly reload bonuses, and extra offers during special events. Log in to see all active promotions on your dashboard.

Our App page Both Android and iOS versions are available to download. Android users can download the APK file directly. iOS users can install it from the App Store.

The app gives you push notifications, fingerprint login, and fast loading. The website offers a more comfortable betting experience on a larger screen. Both use the same account and balance.

To install the APK on Android, you need to allow "Install from unknown sources." Go to Settings → Security → Unknown Sources and enable it. Then download and install the APK file. If you run into any issues, contact support.

Yes. 1ixbet uses 256-bit SSL encryption. Your personal information is never sold to third parties. To learn more about our privacy policy, Privacy Policy page View.

Go to the "Security" section in Account Settings and enable 2FA. You can use OTP sent to your mobile number or Google Authenticator. With 2FA enabled, no one can access your account even if they know your password.

Change your password immediately and notify us at support@1ixbet.com. Check active sessions in your account settings and log out any unrecognized devices. If needed, temporarily suspend your account and contact support for assistance.