Last Updated: January 2026

1ixbet Privacy Policy — Your Guide to Data Protection

Your personal data is completely safe with us. Find out transparently how it is collected, how it is used, and how it is kept secure.

GDPR Compliant
SSL Encryption
Your data is never sold

How We Respect Your Privacy

1ixbet's Core Data Protection Principles at a Glance

End-to-End Encryption

All your personal and financial data is protected via SSL/TLS encryption. No third party can access or read your information.

Your data is never sold

We never sell your personal information to advertisers or third parties. Your data is used solely to improve our services.

Your Control

You can request to view, correct, or delete your data at any time. Your information belongs to you.

Secure Storage

Data is stored on secured servers and protected through regular security audits and updates.

International Standards

Our privacy policy complies with international data protection standards. We are committed to upholding user rights.

Marketing Opt-Out

You can opt out of promotional emails or notifications at any time. We respect your preferences.

1 Introduction

Welcome to 1ixbet. We know your personal data matters to you. This privacy policy clearly explains what information we collect, why we collect it, and how we keep it safe.

This Privacy Policy applies to the 1ixbet website, mobile application, and all our digital services. By using 1ixbet, you are considered to have accepted this policy. We believe transparency is the foundation of trust.

This Privacy Policy may be updated at any time. If significant changes are made, we will notify you by email. We recommend checking this page regularly.

Our Privacy Policy is built in accordance with international data protection standards. We never sell or use your personal information without authorisation under any circumstances.

2 What Data We Collect

1ixbet collects certain information necessary to provide its services. The types of data we collect are detailed below:

Identity Information

Full name, date of birth, national ID number, photo, and signature — collected for account verification.

Contact Information

Email address, mobile number, and current address — used for account management and communication.

Financial Information

Payment methods and transaction history — used for deposit and withdrawal processing and financial security.

Technical Information

IP address, browser information, device type, and login time — for security and fraud prevention purposes.

Usage Data

Betting history, game preferences, and platform activity — used for service improvement and personalization.

Location Data

Approximate geographic location — to confirm service availability and comply with local regulations.

Data Collection Sources

  • Information you provide at the time of registration or afterward
  • Data collected automatically while using the platform
  • Third-Party Identity Verification Providers (KYC Providers)
  • Transaction confirmation data from payment processors

3 Purpose of Data Use

Collected data is used only for specific, defined purposes. We do not use your information for anything beyond what is stated. Below are the core reasons we use your data:

1
Account Management & Verification

Your data is used to create and manage your account, complete KYC verification, and ensure compliance with legal obligations.

2
Payment Processing

Financial information is used to securely process deposits and withdrawals and to prevent financial fraud.

3
Customer Support

Your account and transaction details are used to resolve your queries and complaints accurately and efficiently.

4
Service Improvement

Data is used to analyze user experience, improve the platform, and introduce new features.

5
Legal Compliance

Data is retained to prevent money laundering, comply with responsible gaming regulations, and meet regulatory requirements.

4 Data Sharing & Disclosure

1ixbet never sells your data. However, limited information may be shared with trusted third parties where necessary to deliver our services.

Who Your Data May Be Shared With

  • Payment Processors: With bKash, Nagad, or banking partners to process deposits and withdrawals.
  • KYC Verification Services: With an authorised identity verification provider for identity and address verification.
  • Technology Infrastructure: With trusted technology partners for cloud hosting and server management.
  • Law Enforcement Agencies: With relevant authorities where required by legal obligation or court order.

Before sharing data with any third party, we ensure they adhere to the same strict privacy standards we do. No third party is permitted to further share your information.

International Data Transfers

Your data may be stored or processed outside Bangladesh. In such cases, we ensure that appropriate data protection measures are in place in the destination country.

5 Cookie Policy

Cookies are used on the 1ixbet website and app. Cookies are small text files stored on your device that help improve your experience.

Cookie Types

  • Essential Cookies: Essential for login sessions and platform security. Disabling these cookies will prevent the platform from functioning properly.
  • Functional Cookies: To remember your preferences such as language and settings.
  • Analytical Cookies: For platform usage analytics and service improvement.
  • Marketing Cookies: To show you relevant offers — you can opt out of these at any time.

You can manage or delete cookies at any time through your browser settings. Note that disabling certain cookies may limit some features of the platform.

6 Data Retention Period

We only retain your data for as long as necessary. This includes the duration your account is active and, after closure, any period required by legal obligations.

Retention Period

  • Account Information: For the duration of the active account and 5 years after closure
  • Transaction Data: Up to 7 years under financial regulatory law
  • Communication Records: Support communications retained for 2 years
  • Marketing Data: Until consent is withdrawn or 2 years after last activity

Once the retention period expires, your data is securely deleted or anonymised so you can no longer be identified.

7 Your Rights

You have important rights regarding your personal data. 1ixbet respects these rights and is committed to helping you exercise them.

Right to Access

You can request to see what personal data we hold about you.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

In certain circumstances, you can request that your data be deleted.

Right to Restrict Processing

In certain circumstances, you may request that the processing of your data be restricted.

Data Portability

You can request a copy of your data in a structured, portable format.

Right to Object

You can object to your data being used for marketing purposes.

To exercise any of these rights, email us at support@1ixbet.com. We aim to respond within 30 days.

8 Children's Privacy

1ixbet is strictly for users aged 18 and above. We do not knowingly collect data from anyone under 18. If we become aware that a minor has accessed our services, we will take immediate action.

If you believe a minor is using our platform, please contact us at support@1ixbet.com. We will move quickly to close that account.

9 Security Measures

To protect your data, we have adopted industry-standard technical and organisational safeguards. Our security framework is regularly reviewed and updated.

Key Security Measures

  • SSL/TLS Encryption: All data transmissions take place over encrypted channels.
  • Firewall & Anti-Intrusion Systems: Prevents unauthorised access.
  • Two-Factor Authentication (2FA): An added layer of security for your account.
  • Regular Security Audits: Audited by third-party security experts.
  • Staff Training: All staff are required to strictly follow our data protection policies.
  • Data Minimization: Only the data that is strictly necessary is collected and retained.

In the event of a data breach, we will notify affected users within the timeframe required by law.

10 Contact Us

For any privacy-related questions, requests, or concerns, please get in touch with us. Our dedicated Privacy Team is ready to assist you.

  • Email: support@1ixbet.com
  • Live Chat: Click the chat icon on the website (available 24/7)
  • Response Time: Usually within 72 hours

When requesting data deletion or portability, please send an email from your registered account address with "Privacy Request" in the subject line. This will help us process your request more quickly.

Common Privacy Questions

No, never. 1ixbet does not sell or share your personal data with any advertisers or marketing companies. Your information is used solely to provide our services.

Partially, yes. Some data must be retained for a set period due to legal obligations — such as financial transaction records. For everything else, you can submit a deletion request by emailing support@1ixbet.com.

Every marketing email includes an "Unsubscribe" or "Opt-Out" link at the bottom. Clicking it will stop further emails. You can also update your notification preferences directly from your account settings.

In some cases, your data may be stored on international servers. However, we ensure that appropriate data protection measures are in place at all times and that your information remains secure.

In the event of a data breach, we will notify you directly at your registered email within the timeframe required by law, including details of what data was affected and what steps you should take.

Join a Safe & Transparent Platform

Enjoy the best betting experience on 1ixbet with your data fully protected. Register today.

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